Refund policy

🔁 Returns & Refunds Policy – EeazySqueezy™

Last updated: 12 October 2025

At EeazySqueezy™, we want you to be happy with every purchase. If something isn’t quite right, you can use our 30-day return guarantee.

1. Return window

  • You have 30 days from delivery to return your product, no questions asked.

  • After 30 days we’re unable to offer a return or refund.

2. Eligibility

To be eligible for a return or refund:

  • The item must be undamaged, clean, and in its original condition.

  • Please send returns in the original packaging where possible.

  • Return shipping is at the customer’s expense, unless the item is faulty or you received the wrong item.

3. How to return

Email support@eeazysqueezy.com within 30 days with:

  • Your order number

  • Reason for return (optional)

We’ll send you the return instructions and return address.
Once we receive and inspect your item, we’ll confirm by email and process your refund within 5 business days.

4. Exceptions (non-returnable)

Returns are not accepted for:

  • Items that are clearly used or damaged.

  • Items with hygiene concerns (where applicable).

  • Products outside the 30-day window.

5. Refunds

  • Once approved, your refund will be issued to your original payment method (e.g. PayPal, iDEAL, Revolut).

  • Processing times may vary depending on your bank or payment provider.

6. Faulty or incorrect item

If your item arrives faulty or incorrect, contact us within 7 days of delivery at support@eeazysqueezy.com with a photo or description. We’ll arrange a replacement or a full refund at no cost to you.

7. Contact

For any questions about returns or refunds:
📧 support@eeazysqueezy.com

Note for Australian customers (Australian Consumer Law)

Your rights under the Australian Consumer Law apply in addition to this policy. You are entitled to a repair, replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. If the goods fail to be of acceptable quality and the failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.